Our Service
We pride ourselves on delivering a personal, friendly service to brokers and intermediaries
< !--Created with SVG-edit - https://svg-edit.googlecode.com/ --> Find out more
Mortgage Applications Guide
There are currently two ways to apply with Monmouthshire Building Society:
  1. Our Broker Online application platform
  2. Paper application forms

We have provided step-by-step guides to each process below, as well as a step-by-step guide to our Rate Switch procedure.

Please note that the following case types can be submitted via paper applications only:

  • Buy-to-let
  • Holiday let
  • Residential with three or more applicants
  • Residential purchase where the existing loan is being ported
  • Further advance applications, including Transfers of Equity
How to Apply via Broker Online
A

Step 1: Register to be a broker with us

Download our registration form here.

Once it is completed and signed, return it to brokers@monbs.com.

One of our broker team will be in touch to confirm your registration and answer any questions you may have.

Step 2: Sign up for our Broker Online application system

Once you’re registered with us, you can sign up for access to our Broker Online portal for residential mortgage applications.

You’ll receive an email to verify your account, then you can get started.

Step 3: Submit DIP on Broker Online

For residential mortgage applications, you will need to submit a decision in principle before you submit the full application. This can be done through Broker Online.

Step 4: Submit Application on Broker Online

Once the DIP has come back you can then begin the online mortgage application.

To make the process as quick as possible, please ensure all the appropriate sections of the application form are completed, and all questions are answered in full.

Step 5: Send us the minimum packaging requirements

Immediately after submitting the application, upload the documents outlined in our packaging requirements to the broker portal.

Step 6: Ask your client to pay any upfront fees that apply

If the mortgage is subject to application fees and valuation fees, please ask your clients to pay online here.

If you aren’t sure of the exact amount, please check our tariff of mortgage charges.

 

How to Apply via Application Form
A

Step 1: Register to be a broker with us

Download our registration form here.

Once it is completed and signed, return it to brokers@monbs.com.

One of our broker team will be in touch to confirm your registration and answer any questions you may have.

Step 2: Fill in the relevant application form with your client

Our mortgage application forms are available to download here.

Please take a look at our mortgage packaging requirements before you begin.

To make the process as quick as possible, please ensure all the appropriate sections of the application form are completed, and all questions are answered in full.

Step 3: Submit application form

Once your application is complete, please send it along with all supporting documents to brokers@monbs.com.

Please note that we will not begin to process any applications until out registration checks have been completed.

Step 4: Ask your client to pay any upfront fees that apply

If the mortgage is subject to application fees and valuation fees, please ask your clients to pay online here.

If you aren’t sure of the exact amount, please check our tariff of mortgage charges.

How to Introduce a Rate Switch
A

Please note that we only accept introduced rate switches/product transfers within 3 months of a customer’s existing deal ending.

Step 1: Register to be a broker with us

Download our registration form here.

Once it is completed and signed, return it to brokers@monbs.com.

One of our broker team will be in touch to confirm your registration and answer any questions you may have.

Step 2: Obtain a signed letter of authority from the customer

This letter must include the Mortgage Account number and state that the customer is happy for us to disclose their account information to you.

Step 3: Email this letter as an attachment to brokers@monbs.com

In the email, please give us details of the requested rate switch and state that you have recommended a product and provided the customer with advice.

Our Customer Services team will prepare the KFI and paperwork and send you a copy via email, as well as sending a copy in the post directly to the customer.

Step 4: Ensure the customer signs their copy of the paper work and returns it to us within 14 days

We will then apply the new rate either:

  • On the first working day after their existing deal expires, or;
  • Upon receipt of signed paperwork if their existing deal has no Early Repayment Charges or if they are on our Standard Variable Rate

Packaging Requirements

Our packaging requirements are available here:

Mortgage Packaging