Service Update

To ensure that we can support all brokers quickly and efficiently, please ensure that all cases are fully submitted and meet our minimum packaging requirements

Get in touch

Monty, our Bot BDM is available to assist you with queries relating to our Lending criteria 24/7, for more complex cases please contact the Help desk.

Broker Help Desk - for new business enquiries, registrations and rate switches

Lending Operations - for updates on cases already submitted

  • Tel: 01633 844 344 

Business Development Manager - Jamal Kroll

Business Development Manager - Michael Saunders

Business Development Manager - Arron Britton

  • Covers North West England, North East England, Yorkshire and Humber and East Midlands
  • Tel: 01633 982244
  • Email:

Desk Based Business Development Manager - Gabriela Hourmont

Key Account Manager - Caroline Barrett


Monmouthshire Building Society
Monmouthshire House
John Frost Square
South Wales
NP20 1PX