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21 Mar 2022

Our Current Service Levels, March 2022

We have experienced a high volume of applications over the last few days, so it may take slightly longer than normal to provide you with an update on cases submitted.

We are very grateful for your patience in this matter and we will be in touch with you as soon as possible.

If you have a query on our mortgage criteria click on the link below:

Our Criteria

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Your home may be repossessed if you do not keep up repayments on your mortgage. Think carefully before securing other debts against your home.

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Monmouthshire Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register Number: 206052. FCA register address www.fca.org.uk/register/. We are members of the Financial Services Compensation Scheme. We are members of the Building Societies Association and Council of Mortgage Lenders. Details of our Customer Satisfaction and Complaints procedures are available and complaints that we cannot resolve may be referred to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/). By accessing any part of this website, you shall be deemed to have accepted our Website Terms of Use.
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