Service Update

We are currently experiencing a high volume of applications across our product range. To ensure that we can support all brokers quickly and efficiently, please ensure that all cases are fully submitted and meet our minimum packaging requirements.

To help us process applications as efficiently as possible, please allow up to 7 working days before following up after submission. We really appreciate your patience and understanding.

Get in touch

Monty, our Bot BDM is available to assist you with queries relating to our Lending criteria 24/7, for more complex cases please contact the Help desk.

Broker Help Desk - for new business enquiries, registrations and rate switches

Lending Operations - for updates on cases already submitted

  • Tel: 01633 844 344 

Business Development Manager - Claire Graham

Business Development Manager - Michael Saunders

Desk Based Business Development Manager - Gabriela Hourmont

Key Account Manager - Caroline Barrett

Address

Monmouthshire Building Society
Monmouthshire House
John Frost Square
Newport
South Wales
NP20 1PX