UPDATE 19/03/20 - Support for members during Coronavirus
During this unprecedented time we are all operating in, you may be receiving calls from clients regarding mortgage repayments.
The Society will look to offer flexible support to our members through a number of approaches. We will listen and understand each customer's situation on an individual basis offering support to help manage their finances, some options of which may include:
How to contact us:
For mortgage enquiries:
Please note, for all mortgage enquiries we can only speak to the mortgage holder.
Call 01633 844 370 or 01633 844 351
For savings enquiries:
Branch & Agency
Please give our colleagues a call to discuss. This will ensure that we can deal with your withdrawal quickly and efficiently. A full list of our branches and agencies, along with contact details can be found at www.monbs.com/contact-us
Alternatively, please call our Customer Contact Team on 01633 844 340. Please note, our telephone lines may be busier than usual as we try to support our members during this time.
Simply log in to My Accounts via the website and submit your instructions.